Between January 2012 and October 2015, the Rochester Police Department reported receiving 291 complaints (two-thirds of which were filed by civilians) resulting in a total of 985 allegations. This equates to an average of one complaint per nine officers annually.
Excluding complaints filed in 2015 (of which a large number were still being investigated upon receipt of the data), 11% of allegations were sustained. All of the 97 allegations that were sustained resulted in disciplinary action, the most common of which was issuance of a memorandum.
The policy documents we received from the department are linked below.